Recent Courses

MKT492

Cooperative Training

MKT360

Retail Management

ETHC301

Business Ethics

MKT470

Strategic Marketing

MKT430

Marketing on the Internet

MKT301

Principles of Marketing

BUS101

Introduction to Business

MKT330

Professional Selling and Sales Management

MKT350

Marketing Research

BUS505

Introduction to Business - Foundation

MKT530

Marketing Management

MKT538

Strategic Marketing

FIN492

Cooperative Training

MKT532

Marketing Research

Semester Courses

No Data Exists.

Education

  • B

    BACHELOR / 2006

    MJP Rohilkhand University

    Moradabad , India

  • M

    MASTER / 2008

    UP Technical University

    Moradabad , India

  • D

    DOCTORATE / 2015

    IIT Roorkee

    Roorkee , India

Experience

  • 2016 - 2016

    DELHI

    Asst Professor

    12/2/2016 - 12/2/2016

    Asia Pacific Institute of Management New Delhi

    Delhi,India

  • 2017 - 2018

    DEHRADUN

    Asst Professor- Senior scale

    1/2/2017 - 8/31/2018

    University of Petroleum and Energy Studies

    Dehradun,India

  • 2018 - 2018

    RIYADH

    Asst Professor

    10/22/2018 - 10/22/2018

    Prince Sultan university

    Riyadh,Saudi Arabia

Professional Society

No Data Exists.

Publications

  • 2026-01-01

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I.

    International Journal of Hospitality and Tourism Administration 2026-01-01

    Does Brand Authenticity Contribute to Customer Citizenship Behavior: The Mediating Role of Self-Brand Connection and Brand Prominence?

  • 2025-06-10

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I.

    International Journal of Quality and Service Sciences 2025-06-10

    CSR, brand image, brand advocacy and brand commitment: a moderated mediation approach

  • 2024-11-11

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I.

    International Journal of Organizational Analysis 2024-11-11

    CSR, brand image and WOM: a multiple mediation analysis

  • 2024-09-01

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I.

    Journal of Brand Management 2024-09-01

    Brand authenticity and consumers’ willingness to pay a premium price (WPP): The mediating role of brand identification

  • 2024-01-01

    journal

    Imran Khan Khan I. ,Mobin Fatma Fatma M.

    Journal of Retailing and Consumer Services 2024-01-01

    AR app-based brand engagement and outcomes: A moderated mediation approach

  • 2023-10-17

    other

    Imran Khan Khan I. ,Mobin Fatma Fatma M.

    Handbook of Customer Engagement in Tourism Marketing 2023-10-17

    Customer engagement and trust: The moderating role of age and gender

  • 2023-06-01

    journal

    Imran Khan Khan I. ,Mobin Fatma Fatma M.

    Sustainability (Switzerland) 2023-06-01

    Impact of CSR Authenticity on Brand Advocacy: The Mediating Role of Brand Equity

  • 2023-05-01

    journal

    Imran Khan Khan I. ,Mobin Fatma Fatma M.

    Sustainability (Switzerland) 2023-05-01

    Does Perceived Sustainability Affect the Customer Responses toward the Brands? Role of Customer Engagement as a Mediator

  • 2023-05-01

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I.

    Sustainability (Switzerland) 2023-05-01

    An Integrative Framework to Explore Corporate Ability and Corporate Social Responsibility Association’s Influence on Consumer Responses in the Banking Sector

  • 2023-04-01

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I.

    Sustainability (Switzerland) 2023-04-01

    Impact of CSR on Customer Citizenship Behavior: Mediating the Role of Customer Engagement

  • 2023-04-01

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I.

    Sustainability (Switzerland) 2023-04-01

    How Do Bank Customers’ Perceptions of CSR Influence Marketing Outcomes: Their Trust, Identification, and Commitment?

  • 2023-02-01

    journal

    Imran Khan Khan I. ,Mobin Fatma Fatma M.

    Sustainability (Switzerland) 2023-02-01

    CSR Influence on Brand Image and Consumer Word of Mouth: Mediating Role of Brand Trust

  • 2023-02-01

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I.

    Sustainability (Switzerland) 2023-02-01

    Corporate Social Responsibility and Brand Advocacy among Consumers: The Mediating Role of Brand Trust

  • 2023-02-01

    journal

    Imran Khan Khan I. ,Mobin Fatma Fatma M.

    Sustainability (Switzerland) 2023-02-01

    Understanding the Influence of CPE on Brand Image and Brand Commitment: The Mediating Role of Brand Identification

  • 2023-01-01

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I.

    Sustainability (Switzerland) 2023-01-01

    CSR Influence on Brand Loyalty in Banking: The Role of Brand Credibility and Brand Identification

  • 2023-01-01

    journal

    Imran Khan Khan I. ,Mobin Fatma Fatma M.

    Sustainability (Switzerland) 2023-01-01

    Using Netnography to Understand Customer Experience towards Hotel Brands

  • 2023-01-01

    journal

    Imran Khan Khan I. ,Linda D. Hollebeek Hollebeek L.D. ,Mobin Fatma Fatma M. ,Jamid Ul Islam Islam J.U. ,Raouf Ahmad Rather Rather R.A. ,Shadma Shahid Shahid S. ,Valdimar Sigurdsson Sigurdsson V.

    Journal of Marketing Management 2023-01-01

    Mobile app vs. desktop browser platforms: the relationships among customer engagement, experience, relationship quality and loyalty intention

  • 2022-11-01

    journal

    Mobin Fatma Fatma M.

    Sustainability (Switzerland) 2022-11-01

    Consumer Formation of CSR Image: Role of Altruistic Values

  • 2022-10-05

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I. ,Vikas Kumar Kumar V. ,Avinash Kumar Shrivastava Shrivastava A.K.

    European Business Review 2022-10-05

    Corporate social responsibility and customer-citizenship behaviors: the role of customer–company identification

  • 2022-09-20

    journal

    Mohammed Sani Abdullahi Abdullahi M.S. ,Adams Adeiza Adeiza A. ,Fadi Abdelfattah Abdelfattah F. ,Mobin Fatma Fatma M. ,Olawole Fawehinmi Fawehinmi O. ,Osaro Aigbogun Aigbogun O.

    Industrial and Commercial Training 2022-09-20

    Talent management practices on employee performance: a mediating role of employee engagement in institution of higher learning: quantitative analysis

  • 2022-02-09

    journal

    Vikas Kumar Kumar V. ,Imran Khan Khan I. ,Mobin Fatma Fatma M. ,Amrinder Singh Singh A.

    Journal of Consumer Marketing 2022-02-09

    Engaging luxury brand consumers on social media

  • 2021-06-01

    journal

    Imran Khan Khan I. ,Mobin Fatma Fatma M.

    Journal of Destination Marketing and Management 2021-06-01

    Online destination brand experience and authenticity: Does individualism-collectivism orientation matter?

  • 2021-03-08

    journal

    Imran Khan Khan I. ,Mobin Fatma Fatma M. ,Vikas Kumar Kumar V. ,Sara Amoroso Amoroso S.

    Marketing Intelligence and Planning 2021-03-08

    Do experience and engagement matter to millennial consumers?

  • 2020-11-01

    journal

    Imran Khan Khan I. ,Linda D. Hollebeek Hollebeek L.D. ,Mobin Fatma Fatma M. ,Jamid Ul Islam Islam J.U. ,Iivi Riivits-Arkonsuo Riivits-Arkonsuo I.

    Journal of Retailing and Consumer Services 2020-11-01

    Customer experience and commitment in retailing: Does customer age matter?

  • 2020-08-01

    journal

    Imran Khan Khan I. ,Mobin Fatma Fatma M. ,Amjad Shamim Shamim A. ,Yatish Joshi Joshi Y. ,Zillur Rahman Rahman Z.

    International Journal of Hospitality Management 2020-08-01

    Gender, loyalty card membership, age, and critical incident recovery: Do they moderate experience-loyalty relationship?

  • 2020-04-22

    journal

    Mobin Fatma Fatma M. ,Andrea Perez Ruiz Ruiz A.P. ,Imran Khan Khan I. ,Zillur Rahman Rahman Z.

    International Journal of Organizational Analysis 2020-04-22

    The effect of CSR engagement on eWOM on social media

  • 2020-04-15

    journal

    Imran Khan Khan I. ,Linda D. Hollebeek Hollebeek L.D. ,Mobin Fatma Fatma M. ,Jamid Ul Islam Islam J.U. ,Zillur Rahman Rahman Z.

    Journal of Services Marketing 2020-04-15

    Brand engagement and experience in online services

  • 2020-01-01

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I.

    Total Quality Management and Business Excellence 2020-01-01

    An investigation of consumer evaluation of authenticity of their company's CSR engagement

  • 2020-01-01

    other

    Mobin Fatma Fatma M. ,Imran Khan Khan I. ,Zillur Rahman Rahman Z. ,Andrea Pérez Perez A.

    Journal of Product and Brand Management 2020-01-01

    Retraction:The sharing economy: the influence of perceived corporate social responsibility on brand commitment

  • 2019-09-27

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I. ,Zillur Rahman Rahman Z.

    Social Responsibility Journal 2019-09-27

    Striving for legitimacy through CSR: an exploration of employees responses in controversial industry sector

  • 2019-01-01

    journal

    Imran Khan Khan I. ,Mobin Fatma Fatma M.

    International Journal of Business Excellence 2019-01-01

    Connecting the dots between CSR and brand loyalty: The mediating role of brand experience and brand trust

  • 2018-01-01

    other

    Mobin Fatma Fatma M.

    Concepts, Methodologies, Tools, and Applications 2018-01-01

    The impact of CSR on consumer responses in the hospitality industry: CSR and consumer responses

  • 2018-01-01

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I. ,Zillur Rahman Rahman Z.

    Asia Pacific Journal of Marketing and Logistics 2018-01-01

    CSR and consumer behavioral responses: the role of customer-company identification

  • 2017-10-01

    journal

    Imran Khan Khan I. ,Mobin Fatma Fatma M.

    Journal of Brand Management 2017-10-01

    Antecedents and outcomes of brand experience: An empirical study

  • 2017-06-01

    journal

    Mobin Fatma Fatma M. ,Zillur Rahman Rahman Z.

    Service Science 2017-06-01

    An integrated framework to understand how consumer-perceived ethicality influences consumer hotel brand loyalty

  • 2016-10-01

    other

    Mobin Fatma Fatma M.

    International Review on Public and Nonprofit Marketing 2016-10-01

    Measuring the influence of corporate social responsibility on consumer responses

  • 2016-10-01

    journal

    Mobin Fatma Fatma M. ,Zillur Rahman Rahman Z.

    International Review on Public and Nonprofit Marketing 2016-10-01

    Consumer responses to CSR in Indian banking sector

  • 2016-08-08

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I. ,Zillur Rahman Rahman Z.

    European Business Review 2016-08-08

    The effect of CSR on consumer behavioral responses after service failure and recovery

  • 2016-08-01

    journal

    Imran Khan Khan I. ,Zillur Rahman Rahman Z. ,Mobin Fatma Fatma M.

    Marketing Intelligence and Planning 2016-08-01

    The concept of online corporate brand experience: an empirical assessment

  • 2016-06-01

    journal

    Mobin Fatma Fatma M. ,Zillur Rahman Rahman Z. ,Imran Khan Khan I.

    Journal of Hospitality and Tourism Management 2016-06-01

    Measuring consumer perception of CSR in tourism industry: Scale development and validation

  • 2016-03-01

    journal

    Mobin Fatma Fatma M. ,Zillur Rahman Rahman Z.

    Journal of Retailing and Consumer Services 2016-03-01

    The CSR's influence on customer responses in Indian banking sector

  • 2016-01-01

    journal

    Imran Khan Khan I. ,Zillur Rahman Rahman Z. ,Mobin Fatma Fatma M.

    International Journal of Bank Marketing 2016-01-01

    The role of customer brand engagement and brand experience in online banking

  • 2016-01-01

    journal

    Mobin Fatma Fatma M. ,Imran Khan Khan I. ,Zillur Rahman Rahman Z.

    Journal of Product and Brand Management 2016-01-01

    How does corporate association influence consumer brand loyalty? Mediating role of brand identification

  • 2015-09-07

    journal

    Mobin Fatma Fatma M. ,Zillur Rahman Rahman Z. ,Imran Khan Khan I.

    International Journal of Bank Marketing 2015-09-07

    Building company reputation and brand equity through CSR: the mediating role of trust

  • 2015-02-16

    journal

    Mobin Fatma Fatma M. ,Zillur Rahman Rahman Z.

    Management Research Review 2015-02-16

    Consumer perspective on csr literature review and future research agenda

  • 2014-09-30

    journal

    Mobin Fatma Fatma M. ,Zillur Rahman Rahman Z.

    Social Responsibility Journal 2014-09-30

    Building a corporate identity using corporate social responsibility: A website based study of Indian banks

INTERESTS

  • Reading, Resaerch